As the Critical Communications Company, business continuity is at the core of what we do at Speedcast Government. During these difficult times, we have been focusing on ensuring that we continue to deliver best in class service to our customers, while protecting our team members who deliver this service. In light of the novel coronavirus outbreak (COVID-19), which the World Health Organization (WHO) declared a pandemic on 11 March 2020, we want to provide an update on Speedcast Government’s latest safety measures.
- All non-essential international and domestic travel has been suspended.
- Essential travel that is required to sustain operational business will be evaluated on a case by case basis by the Speedcast Government Leadership team.
- Any employee, contractor, or visitor, who has travelled internationally will be evaluated for further actions, including travel restrictions or quarantine, prior to entering our facilities.
- Anyone who is sick or may have been in contact with an individual who has been diagnosed with or has a suspected case of coronavirus (even if the person has no current symptoms) must self-isolate for a period of 14 days.
- We have implemented a work from home policy until further notice for employees who can perform their work remotely to help ensure business continuity and limit the exposure of our team members.
- Our Teleport and NOC facilities will continue to operate 24/7 to serve our customers. We are implementing rigorous sanitization of all shared workstations at the beginning, during, and at the end of shifts; the Operational Team is prepared to transition fully to work from home, if need be.
We are contacting our key suppliers to understand any impact to supply chain and consulting with our customers to ensure that our Business Continuity Plans are aligned. We will continue to adapt to the changing needs while delivering consistent and quality service to our customers, and protecting the safety of our personnel and our customers.